for Kinguin

for Kinguin

FAQ

1. How do I receive my purchased software key?

All software keys are delivered manually via WhatsApp. Please provide a valid WhatsApp number during the checkout process, and our team will send your key within 20 minutes to a maximum of 3 hours after purchase.

2. What happens if I haven't received my software key within the specified timeframe?

In the rare event that you haven't received your key, please check your WhatsApp messages, including the spam folder. If the issue persists, contact our customer support team via WhatsApp, and we'll assist you promptly.

3. Are the software keys legitimate and legal?

Absolutely! We source our keys from authorized distributors and ensure full compliance with legal standards. Rest assured that all products offered on Serial Key 2018 are legitimate and legally obtained.

4. Can I request a refund?

Due to the nature of digital products, we generally do not offer refunds once a software key has been delivered. However, if you encounter any issues with your key, contact our customer support, and we'll assess the situation on a case-by-case basis.

5. Are the keys region-specific?

We provide information on the region specificity of each key in the product description. Please review the details before making a purchase to ensure compatibility with your region.

6. How can I contact customer support?

For any inquiries or assistance, you can reach our customer support team via WhatsApp. We're here to help you with any concerns you may have.

7. Do you offer discounts or promotions?

Yes, we regularly run promotions and discounts. Follow us on social media and subscribe to our newsletter to stay informed about the latest deals and offers.

8. Can I use the software keys on multiple devices?

The licensing terms for each product may vary. Check the product description for information on the number of devices the software key can be used on. Make sure to comply with the licensing agreements to avoid any issues.

9. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and other secure online payment options. Choose your preferred method during the checkout process.

10. Is my personal information secure?

Yes, we prioritize the security of your personal information. We use secure payment gateways, and your data is handled in accordance with our privacy policy. Read our Privacy Policy for more details.

If you have any additional questions or concerns, feel free to contact us. We're here to make your experience with Serial Key 2018 smooth and enjoyable!