For Kinguin

For Kinguin

Return Policy

Welcome to Serial Key 2018. Our Return Policy outlines the terms and conditions for returns and refunds of software keys purchased through our platform. By making a purchase, you agree to adhere to the policies stated below:


1. Refund Eligibility:

Serial Key 2018 generally does not offer refunds once a software key has been delivered.

Refunds may be considered on a case-by-case basis and are subject to the conditions outlined in this policy.

2. Circumstances for Refund Consideration:

Refunds may be considered in the following circumstances:

Incorrect Key: If the key delivered is incorrect or incompatible with the specified product.

Key Activation Issues: In cases where the software key cannot be activated due to a legitimate technical issue.

4. Support and Assistance:

Before requesting a refund, we encourage you to reach out to our customer support team for assistance with any issues you may be experiencing. Our team is here to help resolve problems and ensure a positive experience.


5. Refund Review and Approval:

Refund requests will be reviewed on a case-by-case basis.

Serial Key 2018 reserves the right to approve or deny refund requests based on the specific circumstances of each case.

6. Denied Refund:

If a refund request is denied, we will provide a detailed explanation of the reasons for denial. You may contact us for further clarification or assistance.

7. Processing Time:

Approved refunds will be processed within [X] business days.

The refund will be issued using the original payment method used during the purchase.

8. Changes to the Return Policy:

Serial Key 2018 reserves the right to update or modify this Return Policy at any time. Changes will be effective immediately upon posting on the website.

9. Contact Us:

If you have any questions or concerns regarding our Return Policy, feel free to contact us.


Thank you for choosing Serial Key 2018. We are committed to ensuring a fair and transparent process for our customers.